1. [Policy Validity] This "Privacy Policy" (hereinafter referred to as "this Policy") is formulated by Chengdu Papa Partner Technology Co., Ltd. (hereinafter referred to as "we"), the operator of pawzzhub APP (hereinafter referred to as "APP"), to clarify the rules for our collection, storage, use, sharing, transfer, protection and processing of your personal information and pet-related data. Your downloading, installation, registration, login or use of this APP and related services shall constitute your full reading, understanding and acceptance of all contents of this Policy.
2. [Scope of Application] This Policy applies to all information processing activities involved in this APP and related services, including but not limited to information processing behaviors generated during your use of the APP to bind pet cat face recognition feeders and pet cat face recognition litter boxes (hereinafter collectively referred to as "bound devices"). For information processing rules of third-party services (such as third-party SDKs), please refer to their separate privacy policies.
3. [Definition Explanation] "Personal Information" refers to various types of information recorded by electronic or other means that can identify a specific natural person or reflect the activities of a specific natural person either alone or in combination with other information; "Sensitive Personal Information" refers to personal information that, once disclosed or illegally used, may easily lead to infringement of the dignity of natural persons or harm to their personal or property safety. In this APP, it mainly includes biometric information such as pet cat face recognition data; "Pet-related Data" refers to data related to pet identity, behavior and device interaction.
1. [Registration and Account Information] When you register and log in through mobile phone number, verification code or third-party accounts (such as WeChat, QQ), we will collect your mobile phone number, unique identifier of third-party account, avatar and nickname, etc., for creating and managing your exclusive account.
2. [Pet Information] To realize the cat face recognition function of the device, you need to actively upload pet facial images. We will extract pet cat face feature data; you can also voluntarily provide pet name, breed, age and other information to optimize the service experience.
3. [Device Binding Information] When you bind a device, you need to provide device serial number, model and other information. We will associate and store your account and device information to realize the device management function.
1. [Device Information] To ensure the normal operation of services, we will collect information about your mobile device and bound devices, including mobile device model, operating system version, unique device identifier (such as IMEI, OAID), MAC address, software list, as well as the operating status, device settings and usage logs of bound devices.
2. [Location and Network Information] When you bind a device, we may collect the IP address and WiFi access point information of your mobile device; if you authorize location permission, we will obtain the approximate location of the device to optimize device network connection and service adaptation.
3. [Usage Data] During your use of the APP and device, we will automatically record relevant data, including feeding plan settings, feeding records, litter box usage frequency and duration, device failure information, APP operation logs, etc.
4. This application will call your relevant device permissions through uniApp. The specific permissions and usage purposes are as follows: Location permission: Used to obtain the network environment of your device (such as WiFi-related information) to ensure the implementation of basic network interaction functions of the application. Audio permission: Used to support voice interaction functions between you and the device to ensure the normal transmission and recognition of voice commands. Album permission: Used to provide you with pet front photo upload service to meet your usage needs of relevant functions in the application.
According to relevant laws and regulations, information collection in the following circumstances does not require your authorization and consent:
1. Directly related to national interests such as national security and national defense security;
2. Directly related to major public interests such as public security, public health and public awareness;
3. Directly related to criminal investigation, prosecution, trial and judgment execution;
4. For the purpose of safeguarding the major legitimate rights and interests of you or other individuals, but it is difficult to obtain the consent of the individual;
5. The collected information is publicly disclosed by you to the public;
6. Collected from legally publicly disclosed information;
7. Necessary for maintaining the safe and stable operation of the APP and bound devices, such as fault troubleshooting and compatibility adaptation;
8. Other circumstances stipulated by laws and regulations.
1. [Core Service Implementation] Use pet cat face recognition data for pet identity verification to ensure accurate feeding by the feeder and accurate statistics of litter box usage data; use device information and usage data to realize functions such as device binding management, status monitoring and fault reminders.
2. [Service Optimization and Upgrade] Analyze the usage of the APP and device, optimize interface interaction, function design and device performance, and improve service stability and user experience.
3. [Security Protection] Identify abnormal logins and operations through device information, login IP addresses, operation logs and other data to prevent security risks such as account theft and device tampering.
4. [Personalized Services] Push personalized notifications such as feeding reminders and litter change suggestions based on your usage habits and pet data.
5. [Legal Requirements] Use relevant information within the scope stipulated by laws and regulations or required by competent authorities in accordance with the law.
1. [Protection of Cat Face Recognition Data] Pet cat face recognition data belongs to sensitive biometric information. We only use it for pet identity recognition and providing corresponding services. It is stored using end-to-end encryption technology, and the storage period does not exceed the necessary cycle for your use of the service.
2. [Separate Consent Mechanism] Before collecting pet cat face recognition data, we will separately explain to you the purpose, scope and use of the collection. We will only collect and process it after obtaining your explicit consent. You can withdraw your consent at any time through APP settings. After withdrawal, the relevant recognition functions will not be available, but it will not affect other non-related services.
1. [Storage Location and Period] Your personal information and pet-related data are stored on servers located within the territory of the People's Republic of China. If cross-border transmission is required, we will separately obtain your consent and comply with relevant laws and regulations. The storage period is the shortest time necessary to achieve the service purpose. After the expiration, the data will be deleted or anonymized in accordance with the law.
2. [Security Protection Measures] Adopt a security management system certified to ISO 27001 standards, encrypt data transmission, and implement access control for stored data; establish a personal data leakage emergency response plan. In case of leakage, we will immediately take remedial measures and notify you and the regulatory authorities within 72 hours.
3. [User Security Responsibility] You should properly keep your account password and device information. If you find account anomalies or information leakage, please contact customer service immediately, and we will assist in taking remedial measures.
1. [Sharing Restrictions] We will not sell or rent your personal information and pet-related data. Limited sharing will only occur in the following circumstances:
(1) After obtaining your explicit consent, share with authorized third-party service providers, and the third parties must comply with this Policy and confidentiality agreements;
(2) Share necessary device failure data with device manufacturers for providing after-sales services for bound devices;
(3) Disclose in accordance with laws and regulations or mandatory requirements of competent authorities.
To ensure the normal implementation of relevant functions of this APP (such as quick account login, device identifier acquisition, etc.) and improve user experience, we will integrate third-party software development kits (SDKs). We only allow third-party SDKs to collect personal information necessary for implementing relevant functions, and have conducted strict verification and supervision of their information collection and use behaviors. The following is detailed information about the third-party SDKs integrated and announced this time. We will timely synchronize and adjust the content of this announcement according to the registration update status of the National SDK Management Service Platform (https://sdk.caict.ac.cn/official/#/home).
• SDK Name: Phone Number Authentication-android (corresponding package name: com.mobile.auth)
• Official Website https://www.aliyun.com/product/dypns?spm=5176.21213303.8115314850.1.265653c90xaWxP
• Developer Information: Alibaba Cloud Computing (Beijing) Co., Ltd.
• Scope of Personal Information Collected: Device model, operating system version, unique device identifier (such as IMEI), mobile phone number related identification information
• Purpose of Collection and Use: To provide users with quick phone number authentication services, verify the authenticity of user's mobile phone number, confirm the legitimacy of user identity, ensure the security of account login and related operations, and simplify the user login process
• SDK Privacy Policy Link: https://terms.aliyun.com/legal-agreement/terms/suit_bu1_ali_cloud/suit_bu1_ali_cloud202112211045_86198.html?spm=a2c4g.11186623.0.0.727039eb0HflH4
• SDK Name: Unified Calling SDK for Mobile Intelligent Terminal Supplementary Device Identifier System (corresponding package name: com.bun.miitmdid)
• Official Website https://www.msa-alliance.cn/col.jsp?id=120
• Developer Information: China Academy of Information and Communications Technology
• Scope of Personal Information Collected: Device OAID (Open Anonymous Identifier), device basic information (including device brand, model, system version)
• Purpose of Collection and Use: Obtain device anonymous identifiers under compliance, provide unified and secure device identification services for the APP and other integrated SDKs, support the normal operation of relevant functions, and avoid functional abnormalities caused by non-standard device identifier acquisition
• SDK Privacy Policy Link: https://www.msa-alliance.cn/col.jsp?id=122
• SDK Name: China Unicom Authentication SDK (corresponding package name: com.unicom.online.account)
• Official Website https://kaidian.10010.com/
• Developer Information: China Unicom Online Information Technology Co., Ltd.
• Scope of Personal Information Collected: User's China Unicom mobile phone number, device information (including device model, operating system type and version), network status information (such as network type, signal strength)
• Purpose of Collection and Use: To provide quick authentication login services for users using China Unicom mobile phone numbers, verify user identity through operator links, simplify login operations, and improve user convenience and account security
• SDK Privacy Policy Link: https://msv6.wosms.cn/html/oauth/protocol2.html
[Third-party SDK Description] To realize functions such as message push and account login, the APP may integrate third-party SDKs. The information collected by relevant SDKs shall be subject to their published privacy policies.
1. [Information Query and Correction] You can query and modify your registration information, pet basic information and device binding information through the "My - Personal Information" page in the APP.
2. [Information Deletion and Withdrawal of Consent] You can apply to delete duplicate or incorrect information; for sensitive information such as pet cat face recognition data, you can separately withdraw consent. Relevant operations are handled through customer service channels.
3. [Account Cancellation] You can apply for account cancellation. After cancellation, we will delete or anonymize all your information within 15 working days. For specific procedures, please refer to the account cancellation guide in the APP.
4. [Complaints and Appeals] If you have objections to information processing, you can provide feedback through the "Contact Customer Service" function in the APP. We will reply within 15 working days; if you are not satisfied with the processing result, you can file a complaint with the regulatory authority.
1. We reserve the right to modify this Policy according to updates to laws and regulations or business adjustments. After modification, we will notify you through in-APP announcements, push notifications, etc.
2. If you continue to use the service after the policy modification, it shall be deemed that you agree to the modified content; if you disagree, you should immediately stop using the APP and related services.
1. For matters not covered in this Policy, the Personal Information Protection Law of the People's Republic of China and other relevant laws and regulations shall apply.
2. If you have any questions or suggestions, you can contact us via email.
3. This Policy shall come into effect on the date you first use the APP service.
【Operator Name】: Chengdu Papa Partner Technology Co., Ltd.
【Contact Phone】: 18782284305
【Email Address】: developer@papazhua.com
【Release Date】: November 12, 2025
【Effective Date】: November 12, 2025